Sales Administrator
About the role
As our Sales Admin, you are the vital bridge between our Sales and Production teams. You will convert closed sales into production-ready remodeling projects, audit sales documentation for accuracy, enter job details across software systems, coordinate condo/HOA property requirements, and answer customer calls. Responsibilities: Lead & Sale Resulting: Enter daily sales and appointment outcomes into RBDirect within 24 hours. Sales Paperwork Audit: Audit customer folders and contracts (Re-Bath, Home Depot, Lowe's) against checklist requirements to ensure zero missing items. New Job Setup: Create customer records in Buildertrend and Salesforce, uploading scope of work, contracts, and selections for Install Managers. Condo & HOA Coordination: Contact property management companies and HOAs to secure building access guidelines and Certificates of Insurance (COI) prior to scheduling. System & Status Maintenance: Keep project statuses updated across RBDirect, Buildertrend, and partner retailer portals (Lowe's MIC, Home Depot). Office & Customer Support: Answer incoming customer calls, route inquiries, and serve as administrative backup for payments and scheduling. Requirements Computer & Tech Savvy: Strong proficiency with computers, Google Workspace / Microsoft 365, and the ability to learn and navigate multiple software platforms quickly. Relevant Experience: 2+ years in an administrative, office coordinator, or data-entry role with daily deadlines. Attention to Detail: Meticulous eye for accuracy—catches missing or incorrect paperwork before jobs move forward. Great Personality & Phone Presence: Welcoming phone demeanor, strong communication, and a team-player attitude. On-Site Reliability: Able to work 100% on-site at our Greenville, RI office. Background Check: Ability to pass a standard background check upon offer. Benefits Competitive Top-Tier Pay: $24.00 per hour. No Weekends! Full-time Monday through Friday schedule. Flexible Schedule Choice: Choose your preferred set shift—either 7:30 AM – 3:30 PM or 8:00 AM – 5:00 PM—and keep that consistent schedule every week. Comprehensive Benefits Package: Eligible after 60 days for Medical, Dental, Vision, and a 401(k) plan with a 3%–4% company match. Comprehensive Paid Training: Minimum 2 weeks of hands-on, 1-on-1 training with our Office Director to set you up for success. Great Office Culture: Work on-site with a supportive, collaborative team in an organization that runs on EOS (Entrepreneurial Operating System)
Required skills
audit, salesforce.com